About Us
An experienced team based in Birmingham. We've been building websites, portals, apps and AI products since 2013.
Umbraco Platinum Partner with a 5.0 Clutch rating and clients across healthcare, financial services, education, retail and more.
Experienced team. Easy to work with.
We're not the kind of agency that puts an account manager between you and the people doing the work. When you work with us, you'll know everyone on your project by name. You'll have direct access to the people building your product, and they'll genuinely care about getting it right.
We've been doing this since 2013. Our clients tend to stay. Some have been with us for over a decade. We think that's because we're honest about what's possible, we communicate properly, and we actually enjoy the work. We don't oversell, we don't disappear after launch, and we don't like bugs any more than you do.
13+
Years building products
5/5
Clutch rating
10 mins
Avg response time to support requests 2025
95%
Client retention rate
We listen first
We've never once started a project by telling a client what they need. We start by asking questions, understanding the problem and challenging assumptions when we think there's a better way. Half the value we add happens before anyone writes a line of code. If you've been burned by an agency that jumped straight to building the wrong thing, you'll appreciate the difference.
We don't disappear after launch
Most of our clients work with us for years, not months. We don't hand over a finished product and move on to the next thing. The same people who built your system are the ones maintaining it, improving it and answering the phone when something needs attention. That continuity matters more than most agencies will admit.
Umbraco Platinum Partner
We were the first agency in Birmingham to reach Umbraco Platinum Partner status. It's a recognition of the depth of our Umbraco expertise, the quality of work we deliver to clients, and our active contribution to the Umbraco community.
Umbraco is at the heart of most of what we build. Websites, portals, headless CMS implementations, membership platforms. We know the platform inside out, and we've been working with it for over a decade.
What our clients say
Honest feedback from the teams we work with, sharing their experience of how we collaborate and what we deliver.
They went beyond to understand the complexity of our project, ensuring accurate and quality outcomes.
Will Ruffman, Director & Founder
They took what we thought we wanted and helped develop that concept to get to the best possible outcome.
Richard Morris, Founder & CEO
All team members who supported the project were highly knowledgeable, understanding, and supportive.
Ben Shuttleworth, Group Head of Marketing
Their transparency and proactiveness in understanding our needs really stood out.
Vijay Garg, Director
The team was fantastic and over-delivered on what they said they would.
Suresh Paul, Director & Principal Advocate
Appcentric delivered way beyond the build and was a key part of the planning and launch phases.
Founder
They went beyond to understand the complexity of our project, ensuring accurate and quality outcomes.
Will Ruffman, Director & Founder
They took what we thought we wanted and helped develop that concept to get to the best possible outcome.
Richard Morris, Founder & CEO
All team members who supported the project were highly knowledgeable, understanding, and supportive.
Ben Shuttleworth, Group Head of Marketing
Their transparency and proactiveness in understanding our needs really stood out.
Vijay Garg, Director
The team was fantastic and over-delivered on what they said they would.
Suresh Paul, Director & Principal Advocate
Appcentric delivered way beyond the build and was a key part of the planning and launch phases.
Founder
Trusted by 20+ businesses
Successful projects
Like what you see?
No sales pitch. Just a straight conversation about what you're trying to build and whether we're the right fit.
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