Resetting Your Password
This guide will help you understand how to reset your password effectively in Umbraco.
This guide is compatible with Umbraco version 8 and above.
Umbraco Cloud Users
To reset your password, follow these steps:
Go to the Umbraco Login Page: Open your web browser and navigate to your site's Umbraco login page.This is usually your homepage URL with /umbraco added at the end.
Click "Reset Password": Below the login fields, click the “Reset Password” link.
Enter Your Email Address: Enter the email address associated with your Umbraco account, then click “Request verification code”.
Check Your Email: Umbraco will send a verification code to your email address, paste this code into the verification field and select “Verify Code”.
Code Verified: Once the code has been verified, select the “Continue” button.
MFA: Depending on your method of MFA, enter the code that was sent to your email, phone or the generated code using your Authenticator app.
Set a New Password: You’ll then be able to enter a new password. Choose a strong password and confirm it. Select “Continue” to change your password.
Login with Your New Password: After updating your password, you should automatically be logged into your Umbraco Cloud account. If not, repeat Step 1 and log in with your new password.
Standard Umbraco Users
If you're a standard Umbraco user, you’ll need your Umbraco Administrator to reset your password.
For Umbraco Administrators, follow these steps:
Log into the Umbraco backoffice. This is usually your homepage URL with /umbraco added at the end.
Navigate to the Users tab in the top navigation.
Select the name of the user requesting a password reset.
Underneath the user’s profile picture, select the “Change password” button.
Enter a strong new password in both the “New Password” and “Confirm New Password” fields. Select Confirm to change the password.
Securely share the new password with the requesting user.
Next insight
Managing Members in Umbraco
