About the organisation
The London Bullion Market Association (LBMA) is an international membership body that sets standards for the global bullion market. It provides accreditation to banks and financial institutions, enabling them to trade gold and other precious metals on international markets. LBMA plays a key role in ensuring transparency, integrity, and best practices in bullion trading.
The challenge
LBMA needed a modern, user-friendly portal for its members, primarily international banks, to manage their accreditation and organisational details. The existing system was outdated and inefficient, requiring significant manual intervention. LBMA also wanted to provide members with seamless access to market updates, news, articles, and events through a single online platform.
The approach
Appcentric developed a new online portal designed to streamline accreditation management and improve user experience. The platform allows bank employees to log in, manage their organisation’s accreditation status, update details, and access essential information. Built using Umbraco for content management and integrated with Microsoft Dynamics CRM for data storage, the system ensures secure and efficient handling of member information.
The outcome
The new portal has transformed how LBMA members interact with the organisation. Banks can now manage their accreditation processes online, reducing administrative workload and improving efficiency. The platform also serves as a central hub for market insights, keeping members informed with the latest news and updates. The integration with Microsoft Dynamics CRM ensures accurate and secure data management, supporting LBMA’s role in maintaining high standards in the bullion market.
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